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FAQ

Northpointe Integrative –
Compassionate Mental Health Care in the Capital Region

What types of therapy services do you offer?

We provide therapy for individuals, couples, and families. Our clinicians specialize in a variety of approaches including Cognitive-Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing Therapy (EMDR), Brain Health Optimization strategies, mindfulness and somatic-based practices, trauma-informed care, family systems therapy, and integrative approaches tailored to each client’s unique needs.

Who can benefit from therapy at Northpointe Integrative?

You can begin by contacting our office through our website or by phone. We’ll help match you with a therapist whose expertise and style align with your goals and needs. From there, we’ll schedule an initial session to begin your therapeutic process.

What can I expect during my first session?

Your first session is an opportunity for your therapist to get to know you, understand your goals, and discuss what brings you to therapy. You’ll also have the opportunity to explore if the therapist you’re meeting with is a good fit for you, and has the skills and knowledge you’re looking for in a provider.  You’ll be able to ask questions, explore what to expect from treatment, and begin building a trusting, collaborative relationship.

Do you offer in-person and telehealth sessions?

Yes. We provide both in-person sessions at our Capital Region office and secure, confidential telehealth sessions (insurance plan dependent) for those who prefer virtual care or have scheduling or transportation challenges.

What insurance plans do you accept?

We accept a range of insurance plans and also offer private pay options. Insurances accepted include the following, but may vary by provider: 
– Highmark/Blue Shield of Northeastern New York
– Capital District Physicians’ Health Plan (CDPHP)
– Fidelis Care
– Martin’s Point
– MVP

Why consider private pay and what costs can I expect? 

For many people, therapy is one of the most valuable investments they can make in themselves. Much like getting the right eyeglass prescription, it can shift how you see the world—improving clarity, emotional well-being, and overall life satisfaction.  For those choosing to pay privately for services – the initial intake session is $150 an each subsequent session is $125.  Clients who choose to pay privately may request a Superbill, which can be submitted to your insurance provider for potential partial reimbursement. Please note that coverage varies, and we encourage you to contact your insurance company directly to understand your out-of-network benefits.

What if I’m not sure therapy is right for me?

It’s normal to have questions or uncertainty about starting therapy. We encourage you to reach out by phone or through our website – our team can answer your questions and help you decide if therapy at Northpointe Integrative feels like the right next step.

Do you offer therapy for specific issues or populations?

Yes. Our clinicians specialize in areas such as anxiety, depression, grief, trauma, relationship issues, attention and focus challenges, stress management, identity exploration, and personal growth. We also have therapists with advanced training in child and adolescent therapy, couples counseling, and family systems work.

What makes Northpointe Integrative different from other practices?

We take a holistic and integrative approach—focusing on the mind, body, and spirit connection, while also optimizing the health and wellness of every client’s unique brain.  Our practice emphasizes not only client wellness, but also the professional and personal growth of our therapists, ensuring a grounded, compassionate, and collaborative environment for all.

What does therapy look like for kids?

Therapy for children looks very different than it does for adults. Clinicians begin by building rapport and trust—often through play, art, and creative activities that help children feel safe and understood. Therapists move at the pace of the child, with a strong emphasis on developing coping skills, learning to name and manage (“tame”) emotions, and integrating family therapy as appropriate to support progress at home. To an outsider, it may simply look like play—but in reality, meaningful clinical work and growth are taking place.